Remote Desktop - Can't connect to remote computer from 1 of my 3 work computers

bolofer

I'm having trouble connecting to a remote computer (Win Server 2012) using Remote Desktop. But oddly, I'm only having trouble connecting from one computer I use. I can connect from the other two computers even with the same credentials. On the problem machine (Windows 7), I get a login prompt before seeing the error shown at the end of the post. I can remotely access several other servers from the computer in question without issue.

Things I've tried so far:

  1. Connect to a remote computer using a fully qualified domain name
  2. Connect to a remote computer using an IP address
  3. Log in to the remote computer with a system administrator account
  4. Switch the IP of the problem machine to static and set it to the known IP address of the "good" machine
  5. Delete the default.rdp file in "My Documents" on the problem machine
  6. Checked everything in this help article ...most of which can be automatically eliminated since most other computers can connect. However, I did double check the Windows Firewall on my machine and server, as well as the network level authentication settings on my machine.
  7. Checked the remote computer's Event Viewer log. I can't find anything in the logs immediately after a failed connection attempt from the computer in question

Again...I can connect to the server using my credentials on two other client machines (one Windows 7 and one Windows 8.1). What am I missing here? What else can I try to fix?

mistake:

wrong picture

edit

Group Policy settings on the server:

Group Policy

The only thing configured is the "Network Level Authentication" requirement, which I confirmed on the "problem" machine by following the steps in the help article linked above.

Kviti

Since this is a Windows 2012 computer, you are trying to use a Windows 7 PC for remote access, probably because you don't have all the required Windows updates for TLS 1.1 and TLS 1.2.

Try installing this Windows update (KB3080079)

Then restart the PC and try to initialize the remote desktop connection.

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